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Customer Interaction Management
Research the latest in Customer Interaction Management technologies, tools and techniques. Our buying guide offers products and complementary search tools that offer you expert buying advice and the latest news and reviews to help you with your selection.

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160 Product(s) Found. Page 1 of 16


PRODUCT NAME AND DESCRIPTION
1Click Customer Support - Help Desk  from EB Suite
EB Suite provides a Customer Service Help Desk module that help you track and service your Customers, manage Service Requests and Cases, publish Knowledge and Solutions.  

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1Click Project Management  from EB Suite
EB Suite provides a Project Management module that help your development team to track Files, Bugs, Patches, and Project Scheduling.  

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1Click Sales Force Automation  from EB Suite
EB Suite provides sales automation that goes beyond just knowing who to call.  

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AccelaWorks  from Accela Communications
AccelaWorks provides flexible and robust Web response management tools that can be set up quickly, while seamlessly interfacing with existing sites or content delivery systems. Free Resources  

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AccessPro Case Management  from Privasoft
AccessPro Case Management helps freedom of information teams maintain control of requests with an automated solution for FOI case management, tracking and reporting. Free Resources  

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aCRD - Automated Customer Relationship Development  from Advanced Innovative Marketing
We take care of all your lead processing needs so you can focus on the business at hand. We have the resources and the experience to provide you all your marketing needs typically less then hiriing one person.  

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ACT! by Sage Premium for Workgroups 2005  from Sage Software
ACT! by Sage Premium for Workgroups is a contact and customer manager that helps corporate workgroups and sales teams make contact, build relationships, and get results.  

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ActionBridge  from Nimaya
Nimaya’s ActionBridge enables salesforce.com users to proactively alert and prompt sales and support staff to new sales leads and potential risks via the automated creation of tasks, opportunities and leads based on information residing within and external to salesforce.com. ActionBridge provides users with guidance and information based on a unified view of each customer that combines information from across the enterprise via enterprise data mashups. Free Resources  

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Activity Manager  from Siperian
Siperian Activity Manager creates unified, accurate, complete customer views that drive timely business decisions. Siperian AM ensures that all customer activity data is aggregated across all applications and sources, and combined with the correct customer profile and relationship data.  

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Airframe Express  from Airframe Business Software
Airframe Express consists of three on-demand applications that work together or independently: Airframe CRM Express, Airframe HR Express and Airframe Help Desk Express. Free Resources  

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