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Customer Care Management
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141 Product(s) Found. Page 1 of 15


PRODUCT NAME AND DESCRIPTION
800 ViewPoint  from Tekno Telecom
800 ViewPoint is a competitive value-added proposition for carriers that provide 800 services for call centers. It strategically differentiates carriers by offering their customers a tremendous amount of valuable network information regarding incoming calls that, until now, was unavailable.  
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AccessPro Case Management  from Privasoft
AccessPro Case Management helps freedom of information teams maintain control of requests with an automated solution for FOI case management, tracking and reporting. Free Resources  
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aCRD - Automated Customer Relationship Development  from Advanced Innovative Marketing
We take care of all your lead processing needs so you can focus on the business at hand. We have the resources and the experience to provide you all your marketing needs typically less then hiriing one person.  
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Adaptive Server Enterprise  from Sybase
Adaptive Server Enterprise (ASE) has long been noted for its reliability, low total cost of ownership and superior performance. With its latest version, ASE 15, it has been dramatically enhanced to deliver capabilities urgently needed by enterprises today.  
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Add2Exchange for Contacts: Outlook Contact Sync  from Advantage International
Add2Exchange for Contacts is a Microsoft Exchange add-on, enterprise-wide Outlook contact folder sync solution which synchronizes any combination of Outlook contact folders-private (mailbox) and public (group).  
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Agent-Assisted Channels  from Convergys
We offer Computer Telephony Integration, which marries voice (a telephone call) and data (your customer's information), allowing customer calls to be handled more personally and yet more rapidly.  
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Air Marshal  from IEA Software
Authentication gateways provide an inexpensive and simple way for the customer to obtain Internet access without having to install or configure software. Simply plug in and your default home page is automatically captured and redirected to the authentication gateway.  
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AlphaTrust PRONTO Server - Electronic Signature  from AlphaTrust
AlphaTrust PRONTO Server Electronic Records and Signature System (ERSS), is Web server-based software that manages the presentation, approval (electronic signature / digital signature with audit trail), archival and security of electronic forms and documents. Free Resources  
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AppBook  from LANPerfect
Schedule all your servicemen in one easy to use software with built-in database and billing.  
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Atlys for Wireless  from Convergys
Atlys is the leading comprehensive billing and customer care solution for global wireless operators. With unparalleled flexibility and a robust architecture, Atlys provides a total, comprehensive solution for wireless operators.  
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